Website Terms and Conditions
Effective Date: August 14, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Russell Experience Collective, Inc. website and any consultation services purchased directly from Russell Experience Collective, Inc. (“Russell Experience Collective,” “REC,” “we,” “our,” or “us”).
By accessing this website, submitting an inquiry, scheduling a consultation, making a payment, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, please do not use this website or purchase services from Russell Experience Collective.
1. About Russell Experience Collective
Russell Experience Collective, Inc. is a parent company that provides professional consultation, strategic guidance, experience development, organizational wellness consultation, and related advisory services.
REC may also provide leadership and strategic oversight to separately operated companies and initiatives within the broader Russell Experience ecosystem.
Unless expressly stated in a written agreement, Russell Experience Collective does not provide psychotherapy, medical treatment, legal advice, financial advice, tax advice, travel-booking services, or charitable services through this website.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use this website or purchase consultation services.
If you use the website or purchase services on behalf of a company or organization, you represent that you have the authority to bind that company or organization to these Terms.
3. Consultation Services
Information about available consultation services may be presented on the website, through an invoice, in a proposal, or in a separate consulting agreement.
The specific scope, format, length, price, deliverables, and timeline for a consultation will be stated in the applicable service description, confirmation, proposal, invoice, or agreement.
Submitting an inquiry does not create a consultant-client relationship or obligate REC to provide services. A consultation relationship begins only after:
REC accepts the engagement;
Any required agreement is completed;
Payment requirements are satisfied; and
The consultation is confirmed.
REC reserves the right to decline an inquiry or engagement that is outside its expertise, availability, business scope, or professional standards.
4. Client Responsibilities
Clients agree to:
Provide accurate and complete information;
Communicate their goals, needs, and relevant circumstances honestly;
Attend scheduled consultations on time;
Review all proposals, invoices, and service terms before payment;
Make independent decisions regarding the use of consultation recommendations; and
Comply with all applicable laws and contractual obligations.
The usefulness of consultation services may depend on the accuracy and completeness of information provided by the client.
5. Professional Judgment and Results
REC provides consultation, strategic guidance, recommendations, and educational information based on the information available at the time of the engagement.
We do not guarantee any particular business, organizational, financial, professional, personal, or operational outcome.
Clients remain solely responsible for:
Evaluating recommendations;
Making final decisions;
Implementing any strategy or plan;
Obtaining appropriate legal, financial, tax, clinical, or other professional advice; and
Accepting the risks associated with their decisions and actions.
Testimonials, examples, projections, case studies, or descriptions of previous outcomes do guarantee similar results.
6. Scheduling and Rescheduling
Consultations are subject to availability and are not confirmed until the client receives written confirmation.
Clients may request one complimentary rescheduling by providing at least 48 hours’ written notice. The rescheduled consultation must generally occur within 60 days of the original appointment date.
Requests made fewer than 48 hours before the appointment may be treated as late cancellations. Missed appointments, late cancellations, and additional rescheduling requests may require payment of a new consultation fee.
Late arrival does not extend the scheduled consultation time.
7. Fees and Payment
All fees are stated in U.S. dollars unless otherwise indicated. Payment may be required when scheduling, before the consultation, according to an invoice, or as stated in a separate consulting agreement. Clients authorize REC and its payment processor to charge the selected payment method for all approved fees. Clients are responsible for providing accurate billing information and resolving declined or disputed payments promptly. REC may suspend scheduling, preparation, delivery, or access to services when payment is incomplete, declined, overdue, or disputed.
8. Refund and Cancellation Policy
All consultation fees, deposits, retainers, and advance payments made to Russell Experience Collective are final and nonrefundable, except where required by law or when REC cancels a consultation and cannot provide an acceptable alternative date. Because consultation services reserve professional time and may involve advance preparation, research, planning, or review, a client’s decision not to attend, proceed, implement recommendations, or purchase additional services does not create a right to a refund. The complete Consultation Refund and Cancellation Policy is incorporated into these Terms by reference. By submitting payment, you acknowledge that you reviewed and accepted the applicable refund and cancellation terms before purchase.
9. Confidentiality
REC will use reasonable care when handling confidential business or personal information provided in connection with a consultation. However, confidentiality obligations do not apply to information that: Is publicly available through no fault of REC; Was already lawfully known to REC; Is received lawfully from another source; Is independently developed without using confidential information; Is authorized for disclosure by the client; or Must be disclosed under applicable law, court order, or valid governmental request. Specific consulting engagements may include additional confidentiality terms in a separate written agreement. Clients should not submit highly sensitive information through general website forms or ordinary email unless REC has specifically requested it and provided an appropriate method for submission.
10. Intellectual Property
Unless otherwise stated, all content on this website—including text, graphics, logos, brand elements, photographs, service names, methods, frameworks, documents, downloads, presentations, and other materials—is owned by or licensed to Russell Experience Collective and is protected by applicable intellectual-property laws. You may view and use website content for personal or internal business-information purposes only. You may not, without prior written permission:
Copy, reproduce, republish, or distribute website content;
Modify or create derivative works from REC materials;
Sell, sublicense, or commercially exploit REC content;
Remove copyright, trademark, or ownership notices;
Use REC branding in a way that implies authorization or endorsement;
Record a consultation without written permission;
or Use REC materials to develop or deliver competing services.
11. Consultation Materials and Deliverables
Unless a separate agreement states otherwise, REC retains ownership of its preexisting frameworks, processes, templates, methodologies, trademarks, and general professional knowledge. After full payment, a client may use final consultation materials prepared specifically for that client for the client’s personal or internal organizational purposes. The client may not resell, publish, license, distribute, teach, or reproduce consultation materials for outside commercial use without REC’s prior written permission.
13. Acceptable Website Use
You agree not to:
Use the website for unlawful, fraudulent, or harmful purposes;
Attempt to gain unauthorized access to the website or related systems;
Introduce malware, viruses, or harmful code;
Interfere with website security or functionality;
Collect information about other users without authorization;
Misrepresent your identity or affiliation;
Submit false, misleading, abusive, or infringing content; or
Use automated systems to copy, scrape, or extract website content without written permission.
REC may restrict or terminate access when it reasonably believes these Terms have been violated.
14. Third-Party Services and Links
The website may include links to or integrations with third-party platforms, including Wix, Stripe, scheduling providers, communication providers, analytics services, or other websites. Third-party platforms operate under their own terms, policies, security practices, and availability. REC does not control and is not responsible for third-party content, services, actions, interruptions, or privacy practices. A link to another website does not necessarily constitute an endorsement.
15. Separate Operating Companies and Organizations
Companies, practices, brands, or charitable initiatives within the broader Russell Experience ecosystem may operate as legally and financially separate organizations. Each organization is responsible for its own: Services and representations; Client relationships; Contracts and policies; Payment processing; Refund practices; Professional obligations; and Legal and regulatory compliance. These Terms apply only to the REC website and services purchased directly from Russell Experience Collective, Inc. Separately operated organizations are subject to that organization’s own agreements and policies.
16. Website Availability and Accuracy
We make reasonable efforts to maintain accurate and current website information. However, we do not guarantee that all content will always be complete, current, error-free, or continuously available.
We may modify, suspend, remove, or discontinue any website feature, service description, or content without prior notice.
Typographical errors, technical errors, outdated information, and website interruptions may occasionally occur. REC reserves the right to correct errors and clarify information.
17. Disclaimer of Warranties
To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis. REC disclaims all express or implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, noninfringement, and suitability for any specific result. Nothing on the website constitutes a guarantee that consultation services will produce a particular outcome. Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.
18. Limitation of Liability
To the fullest extent permitted by law, Russell Experience Collective and its officers, directors, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:
Use of or inability to use the website;
Reliance on website content;
Consultation recommendations;
Business or organizational decisions;
Loss of revenue, profits, data, opportunity, or goodwill;
Third-party services or websites; or
Unauthorized access to information despite reasonable safeguards.
To the fullest extent permitted by law, REC’s total liability arising from a particular consultation or engagement will not exceed the amount paid directly to REC for the service giving rise to the claim.
These limitations do not apply where liability cannot legally be excluded or limited.
19. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Russell Experience Collective and its officers, directors, employees, contractors, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from: Your misuse of the website; Your violation of these Terms; Materials or information you provide; Your infringement of another person’s rights; or Your unlawful or unauthorized conduct.
20. Events Beyond Our Reasonable Control
REC will not be responsible for a delay or failure caused by circumstances beyond its reasonable control, including severe weather, natural disaster, public-health emergency, government action, labor disruption, internet or utility outage, cybersecurity incident, transportation interruption, or failure of a third-party platform. When reasonably possible, REC will communicate with affected clients and offer an appropriate alternative.
21. Electronic Communications
By submitting an inquiry, scheduling a consultation, or making a payment, you consent to receive service-related communications electronically, including confirmations, invoices, agreements, notices, and policy updates. You are responsible for providing and maintaining an accurate email address and telephone number. Marketing communications are governed by the REC Privacy Policy and applicable law.
22. Privacy
Use of the website is also governed by the Russell Experience Collective Privacy Policy, which explains how personal information may be collected, used, disclosed, retained, and protected.
23. Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. Unless applicable law requires otherwise or a separate written agreement provides another process, legal proceedings arising from these Terms or REC’s services will be brought in a court of competent jurisdiction located in Laramie County, Wyoming.
24. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in effect. The affected provision will be interpreted or modified only to the minimum extent necessary to make it enforceable.
25. No Waiver
REC’s failure to enforce a provision of these Terms does not waive its right to enforce that provision or any other provision later.
26. Entire Agreement
These Terms, the Privacy Policy, the Consultation Refund and Cancellation Policy, and any applicable proposal, invoice, or consulting agreement constitute the agreement between you and REC regarding the website and purchased services. If a signed consulting agreement conflicts with these general Terms, the signed consulting agreement will control for that engagement.
27. Changes to These Terms
REC may update these Terms to reflect changes in its services, operations, technology, or legal obligations. Updated Terms will be posted on the website with a revised effective date. Changes will apply prospectively unless otherwise required by law.
28. Contact Information
Questions about these Terms may be directed to:
Russell Experience Collective, Inc.
211 W. 19th Street, Suite 103
Cheyenne, WY 82001
Phone: (301) 235-8535
Email: contact@russellexperiencecollective.com